Which SAQ you complete, and how you accept payments (redirect, iframe or direct post), changes how 6.4.3 and 11.6.1 reach you. In early 2025 the PCI SSC removed both requirements from SAQ A and added an eligibility criterion that the merchant has confirmed its site is not susceptible to script attacks; they remain in SAQ A-EP and SAQ D. The rules are revised from time to time, so confirm with your acquirer or assessor what applies to you.
Important: this is general information
Which questionnaire you complete, and whether a requirement applies, is decided between you, your acquirer or the payment brands (the compliance-accepting entities) and, if you use one, your Qualified Security Assessor. The PCI SSC does not enforce compliance itself. The summary below follows PCI SSC publications as of the review date at the foot of this page; check the current documents before relying on it.
Three ways to accept card payments online
| Method | How it works | Typical SAQ |
|---|---|---|
| Redirect | The customer is sent to a page hosted by the payment provider to pay, then back to you. Your site never shows the card form. | SAQ A |
| Embedded payment form (iframe) | Your page includes the provider's payment form in an iframe. The card data goes to the provider, but your page is what the customer sees around it. | SAQ A, when eligible |
| Direct post or JavaScript form | Your page builds the form, and the customer's browser sends the card data straight to the provider without passing through your servers. Your site controls how that happens. | SAQ A-EP |
Merchants that store, process or transmit card data themselves, or that do not fit the simpler questionnaires, complete SAQ D, which contains all the requirements that apply to merchants.
SAQ A: from line items to an eligibility criterion
SAQ A covers card-not-present merchants that fully outsource payment functions to PCI DSS compliant providers. According to the PCI SSC, the recent revision of SAQ A removed requirements 6.4.3, 11.6.1 and 12.3.1 (the targeted risk analysis that existed to support 11.6.1) from the questionnaire's requirement list, and added an eligibility criterion: the merchant confirms that its site is not susceptible to attacks from scripts that could affect its e-commerce systems. The requirements remain in PCI DSS itself; only SAQ A changed.
What PCI SSC FAQ 1588 says about the criterion
- It applies to merchants whose site embeds a third-party payment page or form, such as an iframe. It does not apply to sites that redirect customers to a provider.
- A merchant can meet it in one of two ways: by using script-protection techniques, which the merchant or a third party may operate (requirements 6.4.3 and 11.6.1 are given as examples of such techniques), or by obtaining written confirmation from its PCI DSS compliant provider that the embedded payment page, when implemented as the provider instructs, includes protections against script attacks.
- A provider of scripts unrelated to payment, which cannot affect cardholder data, is not treated as a third-party service provider for SAQ A purposes.
- Merchants should confirm with their compliance-accepting entity which SAQ, if any, applies to them.
A related FAQ, number 1331, was revised in August 2026. It says that SAQ eligibility criteria should not be used as a guide to which requirements apply in a Report on Compliance unless the merchant's compliance-accepting entity has reviewed and agreed to that approach. If you are assessed with a Report on Compliance rather than an SAQ, ask your acquirer before treating 6.4.3 or 11.6.1 as not applicable.
SAQ A-EP and SAQ D
Because an A-EP merchant's own page affects how card data reaches the provider, 6.4.3 and 11.6.1 stay in SAQ A-EP: the scripts on that page and the headers and content it delivers are exactly what the requirements concern. SAQ D contains the full set of PCI DSS requirements for merchants, so both apply in full. For these merchants the practical work is a script inventory, authorization and integrity methods (6.4.3) and a detection mechanism with its evidence (11.6.1).
Even when the requirement is not listed, the risk is the same
An attacker does not care which questionnaire you complete. With a redirect, a compromise of the page before the redirect can send customers to a look-alike page. With an iframe, a compromise of the parent page can replace or surround the form. Many SAQ A merchants therefore still choose to keep a short script inventory, restrict what loads on the page that frames the provider's form, and watch it for change. The cost is small compared with the harm, and the PCI SSC's own FAQ names these techniques as a way to meet the criterion.
Questions to ask your acquirer or assessor
- Which SAQ or report type do you expect from us, and why?
- How do you want us to evidence the SAQ A script criterion: our own techniques, or written confirmation from our payment provider?
- Which pages count as payment pages in our flow?
- Do you accept our chosen monitoring frequency and risk analysis?
Key takeaways
- How 6.4.3 and 11.6.1 reach you depends on whether you redirect, embed an iframe or post card data directly, and on the SAQ you complete.
- SAQ A no longer lists 6.4.3, 11.6.1 or 12.3.1 but requires you to have confirmed your site is not susceptible to script attacks; FAQ 1588 explains how, for sites that embed a payment form.
- The requirements remain in SAQ A-EP and SAQ D.
- FAQ 1331 (revised August 2026) cautions against using SAQ criteria to decide applicability in a Report on Compliance without your acquirer's agreement.
- Always confirm with your acquirer or assessor; these documents are revised over time.
Frequently asked questions
Do SAQ A merchants have to meet 6.4.3 and 11.6.1?
They are no longer listed as requirements in SAQ A. Instead, SAQ A has an eligibility criterion that the merchant has confirmed its site is not susceptible to script attacks. For sites that embed a payment form, FAQ 1588 says this can be met with techniques such as those in 6.4.3 and 11.6.1, or with written confirmation from the compliant payment provider. Confirm with your acquirer.
Does the SAQ A script criterion apply if I redirect customers to a hosted payment page?
According to FAQ 1588, no: the criterion applies to sites that embed a third-party payment page or form, and redirects are excluded.
Do SAQ A-EP merchants need 6.4.3 and 11.6.1?
Yes. The requirements remain in SAQ A-EP, because the merchant's own page influences how card data reaches the payment provider.
Who decides which SAQ I complete?
Your acquirer or the payment brands, who are the compliance-accepting entities, together with your assessor if you use one. The PCI SSC publishes the standard and the questionnaires but does not enforce compliance.
References
- PCI SSC FAQ 1588: How does an e-commerce merchant meet the SAQ A eligibility criteria for scripts? (February 2025)
- PCI SSC FAQ 1331: SAQ eligibility criteria and requirement applicability (last revised August 2026)
- PCI SSC: Coffee with the Council, guidance for e-commerce requirements effective after 31 March 2025
- PCI SSC: Payment Page Security and Preventing E-Skimming, announcement (10 March 2025)
- PCI SSC document library (SAQs and PCI DSS)
Last reviewed: October 17, 2026